How To Order

Kindly read through our store policy before placing your order. By submitting your order,you have agreed to our terms and conditions. We thank you for your kind understanding.

STEP 1 

Fill in the info below, or alternatively, submit your orders to 23rdstorey@gmail.com according to the sequence below.



STEP 2

A confirmation e-mail will be sent to you on the availability of items, banking and amount details.

Pls contact us again if you have not heard from us within 24 hours, as it could be a result of technical hiccups.

STEP 3

Bank in the amount based on our banking instructions and send us the completed transaction details.Currently, you could bank in to either our Maybank or HSBC account.For international orders, please contact us directly.


*Kindly note that your items will be reserved for a maximum of 1 day. After that,priority will be given to customers who are able to fulfill their payment first. We seek your understanding in this matter.

STEP 4

We will ship your item within 1 or 2 working days, and tracking codes will be sent to you for your perusal.


SHIPPING INFO

To ensure your ordered items will reach you safely, we are using POS LAJU services. POS LAJU requires signature upon receipt, and comes with tracking codes for your tracking purposes.

We are pleased to inform that we provide Free Shipping across Malaysia!! and yes, that includes East Malaysia too :)  

INTERNATIONAL ORDERS ARE WELCOMED. Please e-mail us for an estimated currency conversion and shipping rates. We will get back to you as soon as possible.

HAPPY SHOPPING and THANK YOU for visiting 23rd Storey :)