Store Policy

Kindly ensure that you have read and understood our store policy before proceeding with your purchase. Thank you

  • All goods sold are non refundable or exchangeable
  • All items sold are checked for defects prior to delivery. In the event of an item defect,it will be replaced with a new piece.A store credit will be given if the item is out of stock.
  • Accessories shown are not included unless stated.
  • To ensure fair treatment to our customers, orders will be confirmed on a first pay, first served basis
  • 23rd Storey strives to be as accurate as possible in terms of item descriptions and product measurements. However, we are not 100% error free, and we do apologise if it deviates slightly from the actual product.
  • 23rd Storey is not responsible for loss of items during delivery.
  • All personal information provided is deemed and kept confidential.
  • We reserve the right to amend our terms and conditions at any given time without prior notice.